Last updated on 25-02-2025
Cancellation & Refund Policy – BigBreakingWire
At BigBreakingWire (BBW), we are committed to providing high-quality news, stock market updates, bond market updates, currency updates, and global market updates. Please read our Cancellation & Refund Policy before making any transactions.
1. Services Provided by BigBreakingWire
BigBreakingWire offers:
News and analysis on financial markets
Intraday large deals
Bond market insights
Currency exchange updates
Global market trends and reports
2. Order Cancellation
Cancellations will be considered only if requested immediately after placing the order.
If the order has already been processed and communicated to our vendors or merchants, cancellation may not be possible.
3. Non-Cancellable Items
BBW does not accept cancellation requests for digital content/services that have already been delivered, such as market reports or premium analyses.
However, if the customer can establish that the delivered service/content was not as described or of poor quality, refunds or replacements may be considered.
4. Damaged or Defective Content/Services
If the user receives incomplete or incorrect digital content/services, they must report it within 7 days to our Customer Service team.
The complaint will be reviewed and verified by BBW and its vendors before a final resolution is provided.
5. Content Mismatch or User Expectations
If a user believes that the delivered content/service does not match the description, they must contact our support team within 7 days of receipt.
BBW’s Customer Service team will review the complaint and take an appropriate decision regarding refunds or replacements.
6. Refund Process
If a refund is approved, it will be processed within 1-2 business days.
Refunds will be issued to the original payment method used during the transaction.
For any concerns or cancellation requests, please contact BigBreakingWire Customer Support.